Help centre
Frequently asked questions
Everything you need to know about ordering, shipping and support.
Support
Common questions
How long does shipping take?
Orders ship within 24 hours and arrive in 2–5 business days. Shipping is free on orders over $80.
What is your return policy?
Enjoy 30 days to return any product in its original condition for a full refund.
Do your products come with a warranty?
Every product is covered by a 2-year warranty against manufacturing defects.
Are the headphones compatible with my device?
All models support Bluetooth 5.2+ and include a wired option for universal compatibility.
How do I track my order?
You'll receive a tracking link by email as soon as your order ships.
Can I pay in instalments?
Yes — instalment options are available at checkout on eligible orders.
Still need help?
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